GCC-as-a-Service™

Your AI-Native Global Capability Centre,
In 14 Days.

Anicalls GCC-as-a-Service™ delivers fully-managed, AI-native Global Capability Centres in Hyderabad, Johannesburg, Dubai, Singapore, Kuala Lumpur, and London — operational in 14 days. Not just a cost play. An AI transformation platform with a physical GCC backbone.

14 daysTime to Operational
65%Cost vs UK/US
6Global GCC Locations
AI-nativeFrom Day 1
GCC Locations

Six Global Delivery Hubs

Choose one location or build a multi-hub GCC network. Each location is fully staffed, technology-equipped, compliance-ready, and AI-native from day one.

LocationTime ZoneKey AdvantageCost vs UKCompliance
Hyderabad, IndiaIST (UTC+5:30)Global HQ, 850K graduates, Agent OS™ engineering65% lowerDPDPA 2023
Johannesburg, SASAST (UTC+2)B-BBEE L2, English-speaking, SA enterprise access55% lowerPOPIA, B-BBEE
Dubai, UAEGST (UTC+4)DIFC-regulated, Arabic NLP, MEA hub40% lowerUAE PDPL, DIFC DPL
SingaporeSGT (UTC+8)APAC HQ, MAS FEAT-aligned, #1 AI readiness35% lowerPDPA, MAS
Kuala Lumpur, MYMYT (UTC+8)MSC status, 200K graduates, 60% below SG70% lowerPDPA, BNM-aware
London, UKGMT/BSTEuropean HQ, FCA/PRA expertise, EU AI ActBaselineUK GDPR, FCA
14-Day Deployment Timeline

From Contract to Operational in 14 Days

Contract & Onboarding (D1-2)
Contract executed, security credentials provisioned, systems access configured, DPA signed. Client onboarding manager assigned.
Infrastructure & Compliance(D3-5)
Physical and virtual infrastructure stood up. Network connectivity to client systems. Compliance documentation completed. Security review passed.
AI Agent Configuration(D6-9)
AI agents configured for client workflows. Knowledge base loaded. CRM, ERP, and ITSM integrations completed. SLAs configured and tested.
Human Team Deployment(D10-12)
GCC team members selected, vetted, trained. Process documentation transferred. Escalation protocols tested. Hybrid AI + human operations rehearsed.
UAT & Sign-Off(D13)
Client UAT. Final sign-off on SLAs, escalation paths, reporting dashboards, and security configurations. Go/No-Go decision.
Go-Live(D14)
Production go-live. Hypercare team on standby. Real-time dashboard live. First SLA reporting period begins. Your GCC is operational.
Phase 12 · ROI Calculator

GCC Business Case Calculator

200 FTE
$70,000
60%
Current annual cost$14,000,000
GCC annual cost$5,600,000
Annual saving$8,400,000
3-year saving$25,200,000
Request GCC Feasibility Study

Build Your AI-Native GCC in 14 Days

Book a GCC feasibility study. We'll assess your requirements, model the business case, and recommend the optimal GCC location and deployment approach.

GCC Feasibility StudyGCC Case Studies
Business Outcomes

The GCC Business Case — By the Numbers

Six delivery hubs. Fourteen-day deployment. Quantified returns across eight dimensions that matter to your board and your P&L.

+18% Revenue Impact
−65% Cost vs UK / US
2.4× Output per FTE
24/7 Global CX Coverage
14 days
Operational Impact

From feasibility approval to live GCC operations in 14 days — including legal entity setup, infrastructure provisioning, talent onboarding, and compliance certification. Six delivery hubs across India, South Africa, Southeast Asia, and the Middle East provide uninterrupted 24/7 operational coverage.

ISO 27001
Risk Reduction

Every GCC operates under ISO 27001, SOC 2 Type II, GDPR, POPIA, and local data residency requirements. Built-in business continuity with multi-hub failover. Anicalls assumes full regulatory liability — your GCC is compliant from the first day of operations, not after months of retrofitting.

410%
Expected ROI — 3 Years

Modelled across Anicalls GCC deployments: 65% cost reduction on headcount, 2.4× productivity uplift through AI augmentation, and 18% revenue growth from around-the-clock capabilities. Full cost recovery within 8 months. 410% cumulative ROI over a 3-year horizon.

Executive Dashboard — GCC-as-a-Service™ Live KPIs
−65% Cost Per FTE vs UK / US ↓ Avg. across all GCC locations
2.4× FTE Productivity Index ↑ AI-augmented vs traditional GCC
14days Time to Live Operations ↓ −80% vs traditional GCC setup
6 Global Delivery Hubs ↑ India · UAE · SA · SEA · UK · US
18+ Languages Supported ↑ Native-speaker coverage
99.5% SLA Adherence Rate ↑ Across all active GCCs
+18% Revenue Growth (clients) ↑ 24/7 global capability uplift
410% 3-Year Verified ROI ↑ Benchmarked GCC deployments